At no1jili, your privacy is taken seriously. This Privacy Policy explains what personal data we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a player based in the Philippines. By registering an account or continuing to use our services, you agree to the practices described here.
Last updated: 2025. Questions? Visit our FAQ page anytime.
When you register an account with no1jili, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). When you use our platform — whether on mobile or desktop — we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of our services. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All data collected is limited to what is genuinely necessary for the purposes described in this policy.
The personal information we collect is used primarily to operate and maintain your account, process transactions, and deliver the gaming services you have signed up for. We use your identity and age verification data to comply with our licensing obligations and to ensure that only eligible players — those aged 21 and above residing in the Philippines — can access the platform. Transaction data is used to process deposits and withdrawals accurately, detect unusual financial activity, and generate account statements when requested. Technical and behavioural data helps us personalise your experience, recommend relevant games, and optimise platform performance across different devices. We may use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about bonuses and new features. We do not use your data to make fully automated decisions that have a significant legal or similarly serious effect on you without human review. You can update your communication preferences at any time by contacting our support team.
no1jili does not sell, rent, or trade your personal information to any third party for their own marketing purposes — your data is not a product. We may share limited information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and customer support tools; these partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when we are legally required to do so, or when disclosure is necessary to protect the rights, safety, or property of no1jili, our players, or the public. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material changes to how your data is handled. All third-party partners we work with are required to maintain data protection standards consistent with applicable Philippine law. We will never share your data with any party that we have not vetted and authorised for a specific, legitimate purpose.
As a registered player in the Philippines, you have clear rights over your personal data. Here is a quick overview of what you can request at any time.
You can request a copy of the personal data we hold about you at any time. We will provide this information in a clear, readable format within a reasonable timeframe. Simply contact our support team with your request and we will process it promptly. There is no charge for a standard access request.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. Keeping your details accurate helps us process transactions smoothly and ensures your account remains secure. Contact support with the specific details you would like updated.
You may request the deletion of your personal data when it is no longer necessary for the purposes it was collected, or if you withdraw your consent. Please note that we may be required to retain certain records for legal, regulatory, or fraud-prevention purposes even after a deletion request. We will inform you of any such limitations when processing your request.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can also object to processing based on our legitimate interests where you feel your individual rights and freedoms override those interests. We will review all objections carefully and respond within a reasonable period.
no1jili uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for core functions such as keeping you logged in during a session and remembering your preferences — these cannot be disabled without affecting how the platform works. We also use analytical cookies to understand how players navigate the site, which pages are most visited, and where technical issues may arise; this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and transparent. For more information about how to manage cookies on your specific device or browser, please refer to your browser's help documentation.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. We retain your personal data for as long as your account is active and for a period thereafter as required by applicable law, regulatory obligations, or legitimate business purposes such as dispute resolution and fraud prevention. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. While we work hard to protect your information, no online platform can guarantee absolute security — you also play an important role by keeping your login credentials confidential and reporting any suspicious activity to our support team immediately. If you have concerns about the security of your account or your data, please contact us and we will investigate promptly.
Our support team is available around the clock to help with any privacy-related queries. You can also check our FAQ page for quick answers, or head to your account settings to update your communication preferences. Ready to get started with a platform that puts your security first? Join thousands of Filipino players on no1jili today.